RETURN POLICY

All Sales Are Final
We do not accept returns. All products sold on this site are final sale.

Product Issues
If your item arrives defective or faulty, please contact us at support@polkapuff.com so we can assist you.

PLEASE NOTE that all claims must be made within 30 days of delivery and may not be eligible after that period. Approved claims will receive store credit equal to the item’s cost; however, we do not cover shipping, taxes, or other related fees.

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CANCELLATION POLICY

All order cancellations are subject to a 15% cancellation fee, deducted from your original total. Cancellations must be requested before the order ships. Once fulfilled or in transit, orders cannot be canceled.

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COUPONS, SALES & PROMOTIONS

Using Coupons
• Only one coupon code may be used per order.
• Coupon codes cannot be combined with reward points or other discounts.
• Make sure your code is entered correctly at checkout. For issues, contact customer support.

Exclusions & Exceptions
• Coupon codes typically do not apply to Bundles, Clearance, or special Deals.

Missed Sales
• We do not retroactively honor sale prices. Stay tuned for future deals and weekend specials!

Expired Promotions
• Expired promos cannot be reactivated or honored once ended.

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TERMS OF SERVICE

Acceptance of Terms
By using this site, you agree to our Terms of Service, which may be updated without notice. Continued use means you accept any changes.

Age Restriction
This site is for individuals 21 years or older. If you’re under 21, you are prohibited from accessing or purchasing from this site.

Accuracy of Information
You are responsible for providing accurate and current information. We may deny access if false or misleading data is provided.

Usage Restrictions
Commercial use, co-branding, or hyperlinking without permission is strictly prohibited. This includes unauthorized use of our logo or branding.

Content Ownership
All site content is owned by us or licensed for use. You may view and print for personal use only—do not distribute or modify it.

External Links
We may link to third-party sites for your convenience. These are not endorsements, and we are not responsible for their content.

User Submissions
By submitting any content to us, you grant us the right to use it in our business operations without compensation or confidentiality.

Disclaimer
Use this site at your own risk. We provide no guarantees about content accuracy or virus protection. Always protect your own data and devices.

Limitation of Liability
We are not liable for damages arising from site use. Content is provided “as is,” and we do not guarantee error-free functionality or non-infringement.

Information Updates
All content is current as of the post date. We are not obligated to update or revise older content.

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PRIVACY POLICY

Audience
This site is intended for adults 21+ only. Use by minors is prohibited.

Data Usage
We collect personal information for order processing, customer service, and marketing. Data may be combined with non-personal info for internal use.

Email & Marketing
You can unsubscribe from our marketing emails at any time by using the link in the email or contacting us directly.

Data Security
We restrict access to your data to authorized personnel and maintain strong safeguards. Payment info is encrypted and processed via secure third-party systems.

Sharing Information
We may share data with affiliates or partners only as needed to fulfill business operations or as required by law. We do not sell your personal information.

Cookies
We use session cookies for security and performance, which are deleted when you close your browser.

Third-Party Sites
We are not responsible for the privacy practices of sites we link to. Always review their policies separately.

Changes to This Policy
We may update this Privacy Policy. Changes will be posted here, and we recommend checking periodically.

Managing Your Info
You can update or restrict how your personal information is used by contacting our customer support.